Cookie Policy
Understanding how we use cookies to enhance your browsing experience
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies enhance user experience by enabling websites to remember your actions and preferences, so you don't have to keep re-entering them whenever you return to the site or browse from one page to another.
At leadimpact, we use cookies responsibly to improve your browsing experience, analyze website traffic, and provide you with personalized content. This Cookie Policy explains what cookies are, how we use them on our website, and the choices you have regarding their use.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website cannot function properly without them.
- Load Balancing: Distribute website traffic efficiently across our servers
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance and user experience.
- Google Analytics: Track page views, session duration, bounce rate, and user demographics
- Heat Mapping: Understand how users interact with different parts of our website
- Conversion Tracking: Measure the effectiveness of our marketing campaigns
- Error Tracking: Identify and fix technical issues that affect user experience
Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns by tracking how many users clicked on our ads.
- Social Media Integration: Enable social media sharing and engagement features
- Campaign Attribution: Track which marketing channels bring the most valuable visitors
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we've added to our pages.
- Language Preferences: Remember your preferred language and regional settings
- Theme Settings: Remember your preferred color scheme or font size
- Form Data: Remember information you've entered in forms to make future submissions easier
- Chat Support: Enable live chat functionality and remember your chat history
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use several external services, such as Google Analytics, social media buttons, and/or cookies from advertising networks which deliver advertisements on behalf of leadimpact.
Third-Party Services We Use:
Google Analytics
Web analytics service provided by Google, Inc. to help us understand how visitors use our website.
Social Media Platforms
Facebook, Twitter, LinkedIn for social sharing and integration features.
Marketing Automation
HubSpot, Mailchimp for email marketing and lead nurturing campaigns.
Customer Support
Intercom, Zendesk for live chat support and help desk functionality.
Managing Your Cookie Preferences
Your Cookie Choices
You have several options for managing cookies. The method you choose will depend on your browser and device. Below are the most common methods:
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:
- • Warn you before accepting cookies
- • Block all cookies
- • Block third-party cookies only
- • Delete cookies after each browsing session
Opt-Out Tools
You can opt out of targeted advertising cookies through:
- • Your Online Choices (EU residents)
- • Digital Advertising Alliance (US residents)
- • Your Online Choices (UK residents)
Mobile Device Settings
For mobile devices, you can manage cookies through:
- • iOS: Settings > Safari > Block Cookies
- • Android: Chrome app > Settings > Privacy > Cookies
- • App-specific settings within each app you use
Cookie Consent Manager
You can also manage your cookie preferences directly through our website using the cookie consent banner that appears when you first visit our site, or by clicking the "Cookie Settings" link in our website footer.
How Long Do Cookies Last?
Session Cookies
These temporary cookies are deleted automatically when you close your web browser. They help maintain your session as you navigate between pages.
- • Deleted when browser closes
- • Essential for website functionality
- • Cannot be disabled without affecting site use
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They remember your preferences for future visits.
- • Remain for specified duration (days to years)
- • Remember your preferences
- • Can be manually deleted through browser settings
Typical Cookie Retention Periods
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookie | Login session maintenance | Until browser closes |
| Shopping Cart | Cart items and user preferences | 30 days |
| Analytics | Website usage statistics | 2 years |
| Marketing | Personalized advertising | 1 year |
| Language Preference | Your selected language | 1 year |
Legal Compliance
GDPR and Privacy Regulations
We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the ePrivacy Directive, and the California Consumer Privacy Act (CCPA).
Your Rights
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure of your data
- Right to data portability
- Right to object to processing
Our Obligations
- Clear and transparent cookie disclosure
- Lawful basis for cookie processing
- Data minimization principles
- Secure data handling practices
- Regular policy updates
Policy Updates
Changes to This Policy
We may update our Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Displaying a prominent notice on our website
- Requesting renewed consent for non-essential cookies if required
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies. The "Last Updated" date at the bottom of this policy indicates when it was most recently revised.
Contact Us
If you have any questions about our Cookie Policy or how we use cookies, please don't hesitate to contact us. We're here to help and address any concerns you may have.
Our Address
leadimpact Ltd
125 Kingsway, Holborn
London WC2B 6NH
United Kingdom
Additional Resources
Privacy Policy
Learn how we collect, use, and protect your personal information.
Terms of Service
Read our terms and conditions for using our services.
Support Center
Get help with any questions or technical issues.
Last Updated: December 2024
This Cookie Policy explains our practices regarding the use of cookies and similar technologies on our website. By continuing to use our website, you consent to our use of cookies as described in this policy.