Privacy Policy
Your privacy is fundamental to our mission. This policy outlines how leadimpact Ltd collects, uses, protects, and manages your personal information in compliance with GDPR and applicable data protection laws.
Last Updated: December 15, 2024
Effective Date: December 15, 2024
1. Information We Collect
Personal Information
- Company information and job title
- Payment information (processed securely)
Usage Data
- Browser type and version
- Pages visited and time spent
How We Collect Information
We collect information through multiple channels to provide you with the best possible service:
Direct Input
Forms, surveys, registrations
Automatic Tracking
Cookies, analytics, logging
Third Parties
Partners, affiliates, integrations
2. How We Use Your Information
Service Delivery
We use your information to deliver our lead generation services, process transactions, provide customer support, and maintain your account. This includes sending service-related communications, processing payments, and providing technical support.
Marketing Communications
With your explicit consent, we send promotional materials, newsletters, and information about new services. You can opt out of these communications at any time using the unsubscribe link or by contacting us directly.
Analytics and Improvement
We analyze usage patterns to improve our services, develop new features, optimize user experience, and conduct market research. This helps us understand user preferences and enhance our platform functionality.
Security and Legal Compliance
We use your information to maintain the security of our services, detect and prevent fraud, comply with legal obligations, and protect our rights and the rights of our users.
3. Data Protection and Security
Our Security Measures
Encryption
256-bit SSL encryption for data transmission and AES-256 encryption for data storage
Secure Infrastructure
ISO 27001 certified data centers with redundant backup systems
Access Controls
Role-based access controls and multi-factor authentication for all staff
Data Retention
- Account Data: Retained while account is active
- Marketing Data: Until consent withdrawn
- Analytics Data: 26 months maximum
International Transfers
When transferring data internationally, we ensure adequate protection through:
- EU-US Privacy Shield Framework
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Binding Corporate Rules (BCRs)
4. Your Rights and Choices
Right to Access
Request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal information we hold about you.
Right to Erasure
Request deletion of your personal data in certain circumstances (right to be forgotten).
Right to Restrict Processing
Request limitation of how we process your personal data in certain situations.
Right to Data Portability
Request transfer of your personal data to another service provider in a structured, commonly used format.
Right to Object
Object to processing of your personal data for marketing purposes or based on legitimate interests.
Right to Withdraw Consent
Withdraw your consent at any time where processing is based on consent, without affecting past processing.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.
Submit a Data Request5. Cookies and Tracking Technologies
Cookie Policy Overview
We use cookies and similar technologies to enhance your browsing experience, analyze site performance, and provide personalized content. You can manage your cookie preferences through our cookie banner or browser settings.
Necessary
Always Active
Analytics
Optional
Marketing
Optional
Functional
Optional
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off in our systems.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | User session management | Session |
| csrf_token | Cross-site request forgery protection | 1 hour |
| cookie_consent | Stores cookie consent preferences | 1 year |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics: Tracks page views, session duration, and user behavior patterns
- Mixpanel: Analyzes user engagement and conversion funnels
Managing Your Cookie Preferences
You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in the footer or through your browser settings. Please note that disabling certain cookies may affect website functionality.
Read Full Cookie Policy6. Data Sharing and Third Parties
Limited Sharing Policy
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your data in specific circumstances outlined below, with appropriate safeguards in place.
Service Providers
We work with trusted third-party service providers to deliver our services:
-
Cloud Infrastructure:
Amazon Web Services, Microsoft Azure for secure hosting
-
Payment Processing:
Stripe, PayPal for secure payment transactions
-
Email Services:
Mailchimp, SendGrid for transactional emails
-
Customer Support:
Zendesk, Intercom for customer service
Legal and Compliance
We may disclose your information when required by law or to protect our rights:
-
Legal Obligations:
Court orders, regulatory requests, legal proceedings
-
Security Protection:
Prevent fraud, abuse, or security threats
-
Business Transfers:
Mergers, acquisitions, asset sales (with notice)
-
User Protection:
Protect the rights and safety of our users
International Data Transfers
When transferring data outside the European Economic Area (EEA), we ensure adequate protection through:
- EU-US Privacy Shield certification
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the EU Commission
- Binding Corporate Rules (BCRs)
7. Children's Privacy
Age Restriction
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
Our Commitment
- No intentional collection of children's data
- Regular monitoring for underage users
- Prompt deletion of underage user data
- Enhanced privacy protections for minors
Parental Guidance
Parents and guardians who believe their child has provided us with personal information should contact us immediately:
8. Updates to This Privacy Policy
Policy Evolution
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We are committed to maintaining transparency about how we handle your personal information.
Notification
We'll notify you of material changes via email or prominent notice
Effective Date
Changes become effective on the date specified in the policy
Archive
Previous versions are available upon request
Significant Changes
When we make material changes to this Privacy Policy, we will:
- Display prominent notice on our website
- Provide reasonable advance notice (typically 30 days)
Version History
9. Contact Information
Get in Touch
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us. We're here to help and address any privacy-related matters.
Company Information
leadimpact Ltd
125 Kingsway, Holborn
London WC2B 6NH
United Kingdom
Business Hours
All times in GMT
Supervisory Authority
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority:
UK Information Commissioner's Office (ICO)
- Website: ico.org.uk
- Phone: +44 (0)303 123 1113
- Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Your Local Authority
Depending on your location, you may also contact your local data protection supervisory authority within the European Union.
10. Quick Links
Home
Back to main site
Cookie Policy
Detailed cookie information
Terms of Service
Service terms and conditions
Contact Us
Get in touch with our team
About Us
Learn more about leadimpact
Our Services
View our service offerings
Questions About Our Privacy Practices?
We're committed to transparency and protecting your privacy. Contact us for any privacy-related questions or concerns.